Positve Spaace
Legal

Terms & Conditions

Last updated: 1 March 2025

1. Acceptance of Terms

By accessing or using the website positvespaace.com (the "Website") or engaging any services provided by Positve Spaace ("we", "us", or "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use our Website or services.

These Terms apply to all visitors, users, and clients of Positve Spaace.

2. Services Offered

Positve Spaace provides the following services:

  • Numerology Consultation: Analysis of birth date and name vibrations with a personalised written report and video consultation.
  • Vastu Consultation: On-site or remote spatial energy analysis for homes, offices, and plots, including Single Visit Vastu, Pyra Vastu, and Empty Plot Planning.
  • Aura Scanning: Personal or property energy field analysis with a written report and healing recommendations.
  • Sacred Products: Energised amulets and spiritual tools available for purchase via WhatsApp enquiry.

All services are provided for guidance, spiritual insight, and personal development purposes only.

3. Nature of Consultations — Important Disclaimer

Our consultations are offered as spiritual guidance and personal development tools. They are not a substitute for professional medical, legal, financial, or psychological advice.

  • We do not guarantee specific outcomes, financial gains, health improvements, or any other results from our consultations or products.
  • Results and interpretations are subjective and may vary between individuals.
  • Clients are solely responsible for any decisions made based on consultation insights or recommendations.
  • For health, legal, or financial matters, please consult a licensed professional.

4. Booking & Payment

4.1 Booking

Consultations are booked via WhatsApp or our contact form. A booking is confirmed only after we acknowledge your appointment in writing (via WhatsApp or email) and payment is received in full or as agreed.

4.2 Fees

Service fees are displayed on our Website and communicated directly during booking. All prices are in Indian Rupees (INR) unless otherwise stated. Launch offer prices are subject to change without prior notice.

4.3 Payment

We accept payment via UPI, bank transfer, or other methods communicated at the time of booking. Full payment or an agreed deposit is required before the consultation begins.

5. Cancellation & Refund Policy

5.1 Cancellations by Client

  • More than 48 hours before the appointment: Full refund or free rescheduling.
  • 24–48 hours before the appointment: 50% refund or free rescheduling (one time).
  • Less than 24 hours or no-show: No refund. Rescheduling at our discretion.

5.2 Cancellations by Positve Spaace

If we need to cancel or reschedule an appointment, we will notify you as soon as possible and offer a full refund or a rescheduled appointment at your convenience.

5.3 Completed Consultations

Once a consultation report has been delivered or the consultation session has been conducted, no refund is applicable, as the service has been fully rendered.

5.4 Products

Due to the energised and personalised nature of our products, returns and refunds are not accepted once an order has been dispatched, unless the product arrives damaged or incorrect. In such cases, please contact us within 48 hours of delivery.

6. Client Responsibilities

You agree to:

  • Provide accurate and complete information (name, date of birth, etc.) required for your consultation.
  • Attend scheduled appointments on time. Late arrivals may result in a shortened session.
  • Use our services for lawful, personal purposes only.
  • Not record, reproduce, or distribute consultation sessions or reports without our prior written consent.
  • Treat our practitioners and staff with respect. We reserve the right to terminate a consultation if conduct is deemed abusive or inappropriate, without refund.

7. Intellectual Property

All content on this Website — including text, graphics, logos, consultation methodologies, reports, and visual design — is the intellectual property of Positve Spaace and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.

Consultation reports prepared for you are for your personal use only and may not be reproduced or shared commercially.

8. Confidentiality

We treat all information shared during consultations with strict confidentiality. Your personal details and consultation content will not be shared with third parties except as required by law or as described in our Privacy Policy.

Testimonials or case studies shared on our Website are done only with explicit written consent of the client.

9. Use of the Website

You agree not to:

  • Use the Website in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorised access to any part of the Website or its underlying infrastructure.
  • Transmit any harmful, offensive, or disruptive content through the Website or our communication channels.
  • Use automated tools (bots, scrapers) to access or extract data from the Website without our prior consent.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Positve Spaace shall not be liable for:

  • Any indirect, incidental, special, or consequential losses arising from your use of our services or Website.
  • Decisions made by you based on consultation insights, recommendations, or products.
  • Temporary unavailability of the Website due to maintenance or technical issues.
  • Loss of data or unauthorised access beyond our reasonable control.

Our total liability to you for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

11. Third-Party Links & Platforms

Our Website may contain links to third-party platforms such as YouTube, Instagram, and WhatsApp. These links are provided for convenience only. We are not responsible for the content, privacy practices, or terms of those platforms.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms or our services shall be resolved through good-faith negotiation between the parties. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in India.

13. Changes to These Terms

We reserve the right to update these Terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our Website or services after changes are posted constitutes your acceptance of the revised Terms.

We recommend reviewing this page periodically.

14. Contact Us

If you have any questions about these Terms, please reach out to us:

Positve Spaace

India

Email: hello@positvespaace.com

WhatsApp: +91 91048 52710

Also read our Privacy Policy